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News from the Coffee Shop
Updated 1st September 2025

All running sweetly at present


On 29th August 2025 at around 20:30 our backroom server ceased service page but was still visible to our webmaster in Read-Only mode, and an urgent additional backup was taken. It turned out that change at our service provider had been the route cause. The Coffee Shop was restored on a temporary basis at 06:00 on 30th August and steps have been taken to ensure that the problem does recur.

On 25th March 2025 at around 06:15, our cloud server hosted in a London data centre suffered a power outage. Usually these things come straight back up but in a cruel twist of fate, updates were being written at the instant the power failed to the extent that severe damage was done to the disc image. Service restored, read only, that afternoon with full return the following day (26th March). No posts were lost - a good test of our backups, and good practise to check that these systems were in place.



Following our late 2024 restructure, we are now running using https (secure) protocols. We are moving towards responsive formats to make the site more friendly when used on smaller screens such as phones, but still giving the same access to over 25,000 user-contributed threads of data.

This graphic shows how we have moved on from a single server to a reception and worker set up, with a surge of access once we changed over - mostly explained by search engines re-indexing us.

As we upgrade and modernise the protocols, we are making a number of other changes over coming months. We hope you enjoy new Coffee Shop experiences and continue to be comfortable in the well established ones. The Coffee Shop continues to be free to use and free of adverts. We are here for the public transport passenger, and independent.

Please get in touch with the team in the event of any issues - our users are our lifeblood.

Ready for 2025
We have undertaken a major restructure of the Coffee Shop Forum in the final days of 2024. The Forum is up and running again for 2025 with the same familiar look and feel, and databases too. You will find that there are a few internal changes and things still to be checked out / debugged in the new structure - please report these is not already noted on the forum. The biggest change you'll see is that we're now using secure (https) protocols.
 
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at https://www.greatwesternrailway.info/legal.html

Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
 
Current Running
GWR trains from JourneyCheck
 
 
Code Updated 11th January 2025