This is a test of GDPR / Cookie Acceptance [about our cookies]
Really irritating test - cookie expires in 24 hour!
Customer and Community Improvement Fund (CCIF) 2026/27
 
Re: Customer and Community Improvement Fund (CCIF) 2026/27
Posted by grahame at 10:22, 10th April 2026
 
Wellllll ... our bid for "Information at the Station" in Melksham was written and submitted within the timescale given, and we wait to hear the outcome.  My understanding is that applicants would be notified late March / early April 2026 of the outcome, and here we are in mid April 2026.

The fund is for new projects to be completed by 31st March (2027), and they must not be committed until the funding has been granted.   With some (sorry) frustration, we await the outcome.   My understanding is that there are once again far more (good) applications for funding than can be granted, so it's not just been a question of submitting a good, well thought out and justified project but rather of submitting a project that the judging panel evaluates as being better than others.

So we sit, somewhat, in limbo. We have continued negotiations with the potential landlord to ensure we have the building available.  We have submitted local match funding requests and started other funding source paths. We have as volunteers continued research both into how it will work, and the issues that need to be addressed both operationally and for the business to work for the intended customers. Yesterday evening, we held an informal discussion around the dining table here - MTUG officers and Melksham Without reps ... taking stock of where we are.   We have an idea of critical paths, GANTT chart, resource calls and when resources are needed, cash flows, etc. which are far forward from what we had at the start of January, and we have officially informed the CCIF team of a couple of elements which have addressed and mitigated to the extend of elimination what we admitted were our major risks in January.

We have NOT yet got together serious manning lists for the "Information at the Station" though.  There is too much risk of building up enthusiasm just for it to seep away in the intervening months.  And we have not committed past a "point of no return" as by doing so we would be taking an unnecessary risk, and contravening the terms of the application process that tell us we must wait.  As well as the GWR decision being awaited, we await a match funding decision from Melksham Town Council who postponed all grant applications in the town from March to June. 

The CCIF application process naturally brings uncertainty between submission and outcome time, and we have been proceeding in a way with identified probably and possible income sources with optimism factors applied in such a way that we can probably "go" even with drop outs.  With the two biggest fund providers taking longer than they suggested, it may well be that an autumn rather than a summer launch is appropriate, but that's no great problem and in fact has some advantages.

What IS proven - time and time again - is in talking with people at and around Melksham - often at the station itself - is the real need for public transport information and a friendly face to help people navigated that information - in Melksham.


Customer and Community Improvement Fund (CCIF) 2026/27
Posted by grahame at 15:56, 11th January 2026
 
https://www.gwr.com/about-gwr/what-you-can-expect/community/community-investment

Customer and Community Improvement Fund 2026/27

GWR are delighted to announce we are inviting bids to our Customer and Community Improvement Fund for the financial year 2026/27.

The fund will open to bids on Monday 5 January at 12:00 and close to bids on Monday 2 February at 12:00.

Our Customer and Community Improvement Fund is designed to support small and medium rail related projects that can be completed over the course of the 2026/27 financial year. Our maximum bid amount is £25,000 and we welcome a wide range of applications, particularly from organisations who haven't worked with us previously or who propose innovative projects.

We are particularly interested in schemes that benefit customers, increase rail travel, encourage carbon reduction, connect communities, people, and places, support economic growth, promote inclusion and diversity, and educational programmes that support careers in rail.

A good bid will show a strong level of community involvement and support, and the proposal will have benefits that last beyond the duration of the project.

Important information for bids

Bids must be related to the railway and proposals which don't relate in some way to customers (or potential customers), stations, railway property, rail services, rail education or careers in rail will not be considered.

Bids which involve installations at stations (for example, murals, artwork, signage, wayfinding, platform furniture etc.) will require consultation with GWR before bid submission. Please contact us at community.fund@gwr.com to discuss further.

 
The Coffee Shop forum is provided by customers of Great Western Railway (formerly First Great Western). The views expressed are those of the individual posters concerned. Visit https://www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site at admin@railcustomer.info if you feel that the content provided by one of our posters contravenes our posting rules. Our full legal statment is at https://www.greatwesternrailway.info/legal.html

Although we are planning ahead, we don't know what the future will bring here in the Coffee Shop. We have domains "firstgreatwestern.info" for w-a-y back and also "greatwesternrailway.info"; we can also answer to "greatbritishrailways.info" too. For the future, information about Great Brisish Railways, by customers and for customers.
 
Current Running
GWR trains from JourneyCheck
 
 
Code Updated 11th January 2025